How to Fix the “We can’t sign into your account” Issue in Windows

Problem:

You remotely connect o a computer using a Windows Domain account and get the error message below.

We can't sign into your account
Solution:
  1. Login the computer as a Local Administrator.
  2. Open C:\Users and delete the folder of the Windows Domain account.
  3. Click Search icon, enter regedit, and press Enter.
  4. Navigate to the path below.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

4. Look for the Profile of the Windows Domain account by reviewing the ProfileImagePath value.

5. Delete the Profile key of the Windows Domain account.

6. Restart the machine.

How to Manually Install PHP 7.4 for Windows Server 2019

Motivation:

To understand how PHP works with IIS in order to be able to update PHP to any version to address compatibility or security issues.

Using a tool to install PHP for IIS, for example Microsoft Web Platform Installer 5.0 https://www.microsoft.com/web/downloads/platform.aspx, restricts us from using only versions supported by the tool.

Solution:

  • Install CGI for IIS.
  • Download VC15 x86 Non Thread Safe package here or under PHP 7.4 section from http://windows.php.net/download/
  • Extract the ZIP file to the C:\Program Files (x86)\php-7.4.9-nts-Win32-vc15-x86 folder.
  • Rename the php-.ini-development file to php.ini.
  • Open the php.ini file and add the following line at the end of the file.
extension=php_wincache.dll
  • Uncomment the following lines
fastcgi.impersonate = 1;

cgi.fix_pathinfo=1;
cgi.force_redirect = 1 (and change the value to 0, i.e. cgi.force_redirect = 0)

extension_dir = "C:\Program Files (x86)\php-7.4.9-nts-Win32-vc15-x86\ext"

extension=php_curl.dll
extension=php_fileinfo.dll
extension=php_mbstring.dll
extension=php_exif.dll
extension=php_mysqli.dll
extension=php_pdo_mysql.dll
extension=php_openssl.dll

error_log = "C:\Program Files (x86)\php-7.4.9-nts-Win32-vc15-x86\php_errors.log"

error_log = syslog
  • A sample php.ini file can be download here.
  • Add C:\Program Files (x86)\php-7.4.9-nts-Win32-vc15-x86 to System Path.
  • Download x86 package of WinCache 2.0 for PHP 7.4 here or from https://sourceforge.net/projects/wincache/.
  • Extract and copy the php_wincache.dll file to C:\Program Files (x86)\php-7.4.9-nts-Win32-vc15-x86\ext
    folder.
  • Open IIS, click on Server name, double click on Handler Mappings, click on Add Module Mapping, and enter below information
Request path = *.php
Module = FastCgiModule
Executable = "C:\Program Files (x86)\php-7.4.9-nts-Win32-vc15-x86\php-cgi.exe"
Name = PHP 7.4
Request Restrictions = File or folder

Open a Command Prompt, execute below command and ensure that NO WARNINGS APPEAR.

php -version
  • Create phpinfo.php file with below content in the website folder and test the result.
<?php
phpinfo();
?>