Problem:

You need to restart a Windows server in a domain remotely because it seems to be stuck and you cannot remotely connect to it via RDP.

Solution:

1. Open cmd.exe and execute 2 commands below.

ping server_name
shutdown /r /m \\server_name /t 0/

2. You may get the error below.

server_name: A system shutdown is in progress.(1115)

3. Download and extract PSTools.

4. Open cmd.exe and execute 3 commands below.

cd C:\Users\admin\Downloads\PSTools
pskill \\server_name winlogon
pskill \\server_name TrustedInstaller